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Baggage tracing
One multi-tenant platform for baggage, passengers, the ramp, the cabin, the crew and the commercials — 30+ modules, each run end-to-end from first event to audited outcome. Switch on what your operation needs; connect the systems your airlines already run.
Customers sign in at yourairline.skycentrix.app — or via SSO with your identity provider.
Skycentrix doesn't just record work. Each module runs its full process — a mishandled bag, a wheelchair request, a turnaround, a crew duty, a contract line — from the first event to a proven, audited close.
Scan, import, message-ingest or auto-poll the event the moment it happens — a bag landing, an SSR from the DCS, a defect, a telex, an arrival batch.
Allocate, dispatch, notify and escalate from a live control board that refreshes itself — a proactive, outbound operation instead of waiting on inbound calls.
Resolve with a full audit trail — SLA timestamps, evidence, passenger-rights assessment and reporting that stands up to airline and regulator scrutiny.
Every module is a fully-built product — equal in depth — that you switch on in your subscription. Here's the whole estate, grouped exactly as it sits in the app.
Not a generic workflow tool with an aviation coat of paint. The regulations, message formats and milestones are first-class citizens.
Every disruption is assessed against the geography and carrier automatically — cash tiers, care and eligibility computed per regime, with the headline entitlement surfaced for the agent.
IATA SSR coding for special assistance, BSM / BPM baggage messages, Type-B telex decoding, A-CDM milestones and WorldTracer references — parsed, raised and reconciled, not re-keyed.
Completed work across every module meters against stored airline contracts — turnarounds, PRM assists, bags, cleans — drafting invoices in a review inbox and flagging under-billed leakage before it's lost.
Control boards refresh themselves, forecasts run 7-day / 48h / 24h / actual, and demand-vs-roster is shown by the hour — so the operation is driven proactively, not reconstructed after the shift.
Each connector runs in demo, sandbox or live mode with its own credentials, so you adopt it alongside the systems your customers already depend on.
Global mishandled-baggage tracing — AHL / OHD create, worldwide match and close on a 10-character reference.
Push billable operational events; FiNDnet invoices them against stored contracts and returns settlement — closing ops-to-revenue.
Exchange IATA BSM / BPM messages and reconciliation status with Zafire's baggage reconciliation system.
Receive load plans, loadsheets and special-load instructions into turnaround; feed ramp-readiness back.
Poll upcoming SSRs and rosters; raise PRM jobs automatically with de-duplication on source reference.
Microsoft Entra / Okta single sign-on with signed-assertion verification and just-in-time provisioning.
Airlines and handlers share exactly the data they choose — granularly and asymmetrically. The more participants on the network, the more seamless the data experience for everyone.
The same platform serves your own stations and your airline customers — each an isolated tenant with its own branding, roles and data.
Switch on the modules you need, invite your team, connect a system or two, and run your first live board today. Add more à-la-carte as you grow.